Working remotely as a Creative (Part 2)
3. Book the next meeting from a meeting
For example, as a Creative: I’ve received all the briefing information from the client, spent time reviewing it, formulated a plan for how I’ll set up the project files, and I’ll circle back to the client when I can show them the next stage.
Let’s say it’s Friday morning. It will take me all of Friday to model (plus distractions) and prep, so the White Card renders should be ready for Monday. I’ll allow a buffer and let them know I’ll upload them to Propagio Monday afternoon, and book the meeting for Wednesday morning to allow time for the client to review the renders and add comments. When we catch up on Wednesday we discuss their comments, to ensure I understand everything and am clear on the next steps.
10 minutes before that Wednesday meeting I’ll review the comments and have an approximate time in mind to update and re-issue for the next stage, so before the end of that Zoom meeting I’ll book in the next meeting. Repeat for all stages.
Working with international clients and artists, email is the easiest way to run all of this, and there is a whole sequence for it in managing expectations. Zoom is secondary, for when a time zone overlap allows it.
Another way to see that:
The loop
Every stage ends by booking the next one, which is what stops a remote project going quiet.
- 01Briefing review
- 02Plan meeting dates
- 03Book the meeting
- 04Execute on the plan
- 05Deliver the renders for review
- 06Review the comments
- 07Meet to discuss and confirm the comments
- 08Book the next meeting
- 09Repeat
4. Get to know the clients
When the opportunity arises (and it will when you are organised), ask questions, like what is important to them and their work. How did they get into this industry? Have a genuine interest in their passion. I love this aspect. Listen to what they say and clarify with new questions so you understand how to better support them. Make a note and find a way to include that in your process and actions. It’s easy to say, “Yeah, I get you,” and do nothing about it, but the actions… that’s what lasts and why clients will come back to you.
I hope this helps someone,
Thanks for reading.
Luke